WHAT IS MUTUAL AID?
Mutual Aid is neighbors helping neighbors by pooling resources, supporting each others' needs, and showing solidarity through actions.
WHO WE ARE
We are a grassroots organization created by neighbors for neighbors. We started with the aim of collectively helping our community cope with the physical, mental, emotional, and economic needs created by the COVID-19 crisis.
We will continue our work in response to the ongoing need of our community.
WHAT WE DO
Grocery shopping and delivery, check-ins, prescription pickup, assistance accessing government benefits, and the provision of emergency funds. We often partner with local groups, organizations to support our neighbors' needs.
We welcome anyone to join our mutual aid network. Anyone can request or offer help.
We are organized in working groups (see details below) and communicate primarily on Slack, Google Suite, and Zoom. We also meet in smaller groups to focus on specific issues and projects.
We are working on expanding our reach to be more inclusive through text-based communication or in-person (socially distanced) meetings.
OUR WORKING GROUPS
Intake is the first point of contact for all incoming requests and other communications via email or phone (Google Voice helpline). Intake submits new requests, follows up on questions about existing requests, and/or direct neighbors to resources as applicable. Volunteers sign up for shifts weekly that meets their scheduling needs, in 1-hour increments. This role can be done at any location with internet access (Google Voice can be used in a browser and/or through a phone app). Skills in spoken and written languages in addition to English, such as Spanish, Bangla, and Russian, are a big help.
Dispatch works closely with Intake to gather request information and posts to match with volunteers and/or other organizations in order to complete delivery tasks. Volunteers sign up for shifts weekly that meets their scheduling needs, in 1-hour increments. This role can be done at any location with internet access.
Fundraising keeps track of donations and allocates funds for grocery shops and cash grants each week. Fundraising processes reimbursements and requests for cash grants, coordinates with Dispatch and Communications to assess current needs and define strategies to drive financial support, mostly online. Every week, fundraising reports how much cash is available for spending. Contact: email@example.com
Communications' objective is to bring transparency to KWTMA’s efforts and amplify fundraising and volunteer needs though various means of communications by publishing two weekly newsletters a week - Mutual Aid Monday with a focus on mutual help and fundraising and Neighborhood Newsbites on Friday, creating and updating the website, posting on Instagram, and moderating the Facebook Group. Contact: firstname.lastname@example.org
Neighbor Coordination's role is to organize on-boarding for neighbors who join KWTMA, ensure all communication are translated, reach out to requesters to invite them to help, etc.